Theme Questions

We do offer a size chart on the description page, please measure carefully before your buy.

Using your order number and email address or tracking number, you can track your order in our footer "Track your Order".

If you have ordered the wrong size or shipping address, we recommend that you contact service@costumescenter.com for assistance while your order is still being processed.

We are very sorry if you have received the item in question/wrong. Please contact our customer service team and we'll try and sort it out for you as soon as possible.

Make sure to include the following information:

1) Your order number

2) Describe the damage/defect and provide clear photos

Please contact this email: service@costumescenter.com

We will send out your parcel as a "gift" and mark the value in low, but we can't promise no sales tax.

We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.

We only have official site on line.

Different shippping method will cause different delivery time. But you can find more here shpping policy.

If you are not satisfied with your purchase and want to return them back please contact our customer service first. But you need to pay for the return shipping fee. About return policy you can click this link :"Return & Exchange

Please verify that all your shipping details are correct. If you find that your information is incorrect or you need assistance, please contact our customer service team and provide your order number.

Please look at the mailbox/front door/back door first. If not found from all of the above places, please contact your local post office or Courier directly as soon as possible with your tracking number for enquiries.

Unable to find satisfactory answers ? Contact Support

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